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U0500

Invalid Data Received from Communication Module

A control module receives data from the telematics/communication module that is implausible, has the wrong format or fails checksum. Connected services and emergency-call functions may stop working.

  • Check engine light: Yes
  • Emissions related: No
  • Repair difficulty: hard

Symptoms

  • Multiple warning lights may illuminate
  • Affected modules may go into limp mode or shut down
  • Specific functions inoperative depending on module
  • Diagnostic tools may show communication faults

Common causes

Ordered by how often each turns out to be the cause.

  • Communication module firmware out of dateCommon
  • Communication module internal faultPossible
  • Gateway module routing CAN messages incorrectlyLess likely

Parts involved

  • Communication Module
  • CAN Bus Wiring

U0500 is a generic OBD-II code defined by SAE J2012. Exact wording and diagnostic procedure vary by manufacturer and model. Code definitions are drawn from the public-domain OBDex dataset; the workshop notes are our own.