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B0420

Audio System Internal Failure

The audio head unit reports an internal self-test failure. Symptoms include silent output, frozen display, or repeated reboots of the infotainment system.

  • Check engine light: Not always
  • Emissions related: No
  • Repair difficulty: medium

Symptoms

  • Warning light or symbol related to the affected system
  • Comfort or safety function impaired

Common causes

Ordered by how often each turns out to be the cause.

  • Head unit internal faultCommon
  • Software update requiredPossible

Parts involved

  • Audio Head Unit
  • Infotainment Module

B0420 is a generic OBD-II code defined by SAE J2012. Exact wording and diagnostic procedure vary by manufacturer and model. Code definitions are drawn from the public-domain OBDex dataset; the workshop notes are our own.